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ALOHA CLOUD POS SYSTEM

Run your restaurants with ease

Aloha Cloud by NCR Voyix is the all-in-one cloud-based POS solution you can depend on

Featuring an easy-to-use interface, restaurant-grade hardware and next-day payment funding. With offerings to manage the restaurant at every size and stage, we’re here to grow with you.

Aloha Cloud benefits

Save time

Get up and running quickly with dedicated concierge services and 24/7 live support that will help you setup your system and menus.

Intuitive

Leverage technology that is instinctual to today’s employees. Scale your operations and limit mistakes with the consistent user interface that is the same across fixed terminals and the handheld for Aloha Cloud.

Easy to use

From the POS to the back office, the look and feel of Aloha Cloud has been tested and validated by restaurant operators like you, ensuring everything you need is right where you’d expect.

Actionable insights

Aloha Cloud turns overwhelming business data into simple-to-understand reports, so you know where your true profits are and can uncover hidden costs.

Employee portal

Put the responsibility of submitting schedule availability and shift requests where it belongs: with your employees. Automatic suggestions help make scheduling easier.

Built-in loyalty tools

Grow your customer base and average check, plus drive return visits with built-in email marketing and loyalty tools. Easily set up automatic campaigns that turn your best customers into advocates.

Solution features

All the capabilities you need to run your restaurant end-to-end.

Front of house

From our handheld to terminals on the counter, enjoy an easy-to-use interface that is the same across all screens.

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Back of house

Improve communication and waste less food with the fully-integrated Kitchen Display System for Aloha Cloud.

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Email marketing and loyalty

Attract, retain and grow your customer base with easy-to-use tools.

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Reporting and analytics

Manage your restaurant with clear data and insights to help you make decisions with confidence.

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Online ordering

Give your customers the power to order where and how they want with a digital strategy for online ordering.

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Payments

Empower your customers to pay how they want, including via EMV, digital wallet and more.

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Built by industry experts

Our restaurant POS solutions are built by industry experts to help increase guest engagement, speed and efficiency.

Aloha Cloud

Ideal for restaurants looking for a simple cloud-based solution.

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Aloha Cloud

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Aloha Essentials

Ideal for restaurants that need more robust capabilities for off-premise and restaurant management.

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See how they compare

Aloha
Cloud
Aloha
Essentials
Point of Sale
Customer Care & Onboarding Support
Payment Processing + EMV
Basic Loyalty
Restaurant Grade Hardware
Email MarketingOptional add-on
Online OrderingOptional add-on
Contactless Order & Payments via QR CodeOptional add-on
Advanced Reporting & Business IntelligenceOptional add-on
Gift CardsOptional add-on
Advanced Loyalty and MarketingOptional add-onOptional add-on
KitchenOptional add-onOptional add-on
Digital SignageOptional add-onOptional add-on
PayrollOptional add-onOptional add-on
Labor and Inventory ManagementOptional add-onOptional add-on

Hardware options

Table Service Hardware

Includes 15” POS terminal, EMV & NFC device, cash drawer and receipt printer

Fast Casual and Quick Service Hardware

Includes 15" POS terminal with a customer facing display, EMV & NFC device, receipt printer and cash drawer

SMALL IN SIZE, BIG IN POWER

For restaurant staff on the go, we’ll run with you

  • 6” screen display
  • Redundant UI to the fixed terminal for easy training
  • No WiFi required*
  • 8–10 hour battery life
  • Accepts NFC and digital wallets

* Handhelds for Aloha Cloud are compatible with SIM cards from Verizon and T-Mobile

Available Aloha Cloud add-ons

Online ordering and contactless payments

A digital ordering solution for takeout, curbside pick-up and even dining in where guests can easily order and pay from their own device.

Advanced reporting and business intelligence

An easy-to-use application that enables you to monitor and understand your business performance, track over/under spending and compare KPIs

Labor scheduling

Build and manage employee schedules and communications that also enables employees to swap shifts and make requests.

Inventory management

Effectively manage your inventory to help boost profitability and reduce your cost of goods.

Kitchen production

A kitchen display that gives your staff a digital order display that makes it easy to route customer orders to the kitchen—and turn tables faster.

Gift cards

Give guests more options and drive revenue by allowing them to share your restaurant’s dining experience with others. Built to scale from a central configuration easily manage one or many sites gift card programs.

Delivery marketplace integration

Access delivery partner orders directly from the POS, eliminating the need for tablets. Manage one menu centrally in the back office for delivery providers: Uber Eats, Postmates, GrubHub and DoorDash.

From installation to day-to-day operations, we'll be here to help

Personalized onboarding

Easily set up your POS by working with your dedicated NCR Voyix implementation expert. From verifying installation to helping manage your menus, we’ll be by your side the entire time.

365/24/7 support

Our restaurant experts are available every day to work with you and can even proactively prevent issues that occur before you know it.

Ongoing software updates

Aloha Cloud automatically updates your software so that you are provided the newest features and repairs in a timely fashion. Updates are prompted, allowing you to decide a convenient time to take them, and require no onsite support.

Aloha Cloud knowledge base

Functionality is explained and detailed in step-by-step instructions in our knowledge base articles.

Frequently asked questions

Does NCR Voyix have cloud-based restaurant POS systems?

Yes, NCR Voyix has multiple solutions that are cloud-based, including Aloha Cloud by NCR Voyix. For restaurants that prefer all the benefits and functionality of the cloud with true redundancy onsite in their restaurant point-of-sale system, we also have Aloha Essentials by NCR Voyix solution.

What upfront costs should you expect with NCR Voyix?

With our subscription program, your upfront costs only include your implementation, which can vary depending on your specific needs.  All other costs – hardware, software and payment processing – are available as a monthly subscription.

Does NCR Voyix offer credit card processing?

Yes. NCR Voyix Payments includes everything your restaurant needs to enable your customers to pay how they want, securely. Enjoy peace of mind with next day merchant funding, simple pricing, point-to-point encryption and one support number to call. Learn more here.

Does Aloha Cloud have a handheld device for restaurants?

Yes. The handheld features the same UI as the fixed terminal, making it simple to learn and easy to use. The device also boasts an 8-10 hour battery life and is one of the smallest on the market. Learn more about our hardware add ons and bundles here.

What is the cost for customer care and support?

Support and customer care – for both your software and hardware – is included in every subscription so that you always have access to industry experts 24 hours a day, seven days a week. We also provide a management app you can use to reach out to support if any issues arise.

What is the difference between Aloha Essentials and Aloha Cloud?

We offer POS and management solutions for restaurants of all sizes, concepts and operations. Aloha Cloud is a cloud- and Android-based point-of-sale that is well suited for independent restaurants and emerging chains with less complex operations. Aloha Essentials, which includes Aloha POS, a Windows-based point-of-sale, is a feature-rich solution for concepts with more robust needs. Both solutions are available as a monthly subscription that includes all your software, hardware, services and payments.

What training is available for staff and restaurant management?

We provide multiple options and channels for training your staff based upon your needs, including in-person and online training and a self-serve knowledge base.

Is any warranty included with your hardware?

NCR Voyix includes warranties in all its hardware subscription contracts with maintenance available directly from NCR.  We cover functional failure, normal wear and process breakdowns.

Resources for your restaurant

See restaurant resource hub

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NCR Voyix makes running your restaurant simple from end-to-end.

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